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Frequently Asked Questions

Everything you need to know about getting started with Chatbotz

Most businesses can have their AI chatbot live on their website in under an hour. Simply provide your website URL, upload any supporting documents, customize the appearance to match your brand, and embed our single JavaScript snippet.

Not at all! Chatbotz is designed as a no-code solution. Our intuitive dashboard lets you set up, customize, and manage your chatbot without any programming knowledge. The only technical step is pasting our embed code into your website.

Absolutely! You can customize colors, fonts, welcome messages, and the overall look to perfectly match your brand. Our real-time preview lets you see changes instantly before publishing to your website.

Yes, we take data security seriously. All data is encrypted in transit and at rest, and we follow industry-standard security practices. Your content and customer conversations are kept secure and private.

Your chatbot can learn from your website pages, PDFs, Word documents, Google Drive files, and other text-based content. Simply point Chatbotz at your existing content and we'll automatically process it to create intelligent responses.

We offer flexible pricing to suit teams of all sizes. Start with our free 7-day trial (no credit card required) to test all features. Our plans scale with your business needs and include South African-based support.

Our comprehensive dashboard shows conversation metrics, popular questions and performance insights. You can track how your chatbot is helping customers and identify areas for improvement.

Yes! You can easily add new documents, update existing content, or remove outdated information from your dashboard. Changes are processed automatically and your chatbot's knowledge is updated in real-time.